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Healthcare Payment Platform Solutions: eClinicalWorks, Kareo, Athenahealth, and Easy Pay Forms

John Murphy

The healthcare industry is increasingly reliant on technological solutions to streamline operations, improve patient care, and manage financial transactions. This blog post compares four major healthcare payment platform solutions: eClinicalWorks, Kareo, Athenahealth, and Easy Pay Forms, and provides insights into why Easy Pay Forms may be the best solution, especially considering its capability to create a custom payment page.

eClinicalWorks

eClinicalWorks offers healow® Payment Services, a streamlined way to collect payments both online and in-office. Its key features include:

  1. Faster Collections: Patients receive payment links promptly, expediting the payment process.
  2. Patient Convenience: Payments can be made easily via smartphones.
  3. Cost Reduction: Electronic payments minimize the need for paper-based systems.
  4. Time Efficiency: Payments are automatically posted into the practice management system.
  5. Versatile Payment Options: Includes TeleVisits, healow CHECK-IN™, Text2Pay, In-Office Kiosks, and Patient Portals (source).

Kareo

Kareo Patient Collect, powered by Tebra, is a unified patient payments solution that focuses on automation and user-friendliness. Its features include:

  1. Ease of Activation: Quick integration with Kareo accounts for credit card processing.
  2. Automated Patient Billing: Optimized 90-day schedule for sending statements.
  3. Multiple Payment Options: Online, in-office, or mail payments.
  4. Enhanced Patient Statements: Intuitive, color-enhanced statements with QR codes for easy online payment.
  5. Customer Support: Direct support without third-party processors (source).

Athenahealth

Athenahealth has integrated with PayGround, a digital wallet platform, to enhance its payment processing. Key aspects include:

  1. Unified Payment Collection: A single platform for all patient payments.
  2. Automated Receivables Workflow: Payments are administered at the time of service or online.
  3. Decoupling of Payments: Allows non-patients, like caretakers, to make payments without accessing medical information (source).

Easy Pay Forms

Easy Pay Forms emphasizes customization and ease of use. Its standout features are:

  1. Custom Payment Page: Users can create secure, custom payment pages or embed payment forms easily.
  2. Broad Applicability: Suitable for various businesses, including healthcare providers.
  3. Stripe Integration: Utilizes Stripe for secure payment processing.
  4. No Website Requirement: Offers hosted payment pages for businesses without a website.
  5. Mobile Responsiveness: Ensures compatibility across devices (source).

Comparative Analysis

Comparing these solutions, each has its strengths:

  • eClinicalWorks is notable for its integration with the practice management system and a range of payment options.
  • Kareo excels in automated patient billing and a flat-rate pricing model.
  • Athenahealth, through PayGround, offers a comprehensive digital wallet experience.

However, Easy Pay Forms stands out for its adaptability and ease of use. It allows for the creation of custom payment pages, a critical feature for businesses seeking to maintain brand consistency and user trust. The integration with Stripe for secure processing and the flexibility to work without a website make it an accessible and secure option for a wide range of businesses, including healthcare providers.

Why Easy Pay Forms Might Be the Best Solution

The key to Easy Pay Forms’ potential superiority lies in its focus on customization and simplicity. The ability to create a custom payment page aligns perfectly with the needs of businesses that prioritize a seamless brand experience. This feature, combined with its broad applicability, mobile responsiveness, and easy Stripe integration, makes Easy Pay Forms a versatile and user-friendly solution that can cater to a wide array of payment processing needs in the healthcare sector and beyond.

Conclusion

In summary, while each platform has its unique advantages, Easy Pay Forms emerges as a particularly strong contender due to its emphasis on customization, ease of use, and broad applicability. For healthcare providers and businesses looking for a payment solution that blends security, flexibility, and brand consistency, Easy Pay Forms is worth considering.

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